SHIPPING & RETURNS
Shipping Policy
At AIJShineJewelry, we prioritize your satisfaction, which is why we've created a transparent shipping policy. We offer various shipping options to ensure your jewelry arrives safely and promptly. All orders are carefully packaged to prevent damages, and shipping costs are calculated at checkout based on your location.
We understand that timely delivery matters to our customers. Therefore, we provide tracking information for all orders to keep you informed every step of the way. If you have any questions regarding our shipping methods, feel free to reach out to our customer service team.
Return & Exchange Policy
Our goal at AIJShineJewelry is to ensure you are completely satisfied with your purchase. If you change your mind or if there’s an issue with your order, our return and exchange policy is designed to make the process easy and hassle-free. You can return any unworn jewelry within 30 days of receipt for a full refund or exchange.
To start a return or exchange, simply contact our support team, and they will guide you through the steps. We believe in building trust with our customers, and our straightforward policies ensure you can shop with confidence at AIJShineJewelry.